Easy booking without having to speak to anyone...
If you’re ready to take the next step, book here now! You’ve already done the hard part – deciding to start therapy.
37 Queens Ave, Hawthorn VIC 3122
Ph: 1800 952 916
E: admin@moodandmind.com.au
Our Psychologists
Richard Meager – Clinical Psychologist. Master of Clinical Psychology
Luvena Susanto – Clinical Psychologist
Rebecca – Admin Wizard
Psychology Fees, Medicare Rebates, and Payment Information
At Mood & Mind Psychology, we provide thoughtful, professional, and evidence-based psychological care. Our fees reflect the experience of our psychologists, the quality of care provided, and the personalised attention given to each client.
We aim to be transparent about fees so you can make informed decisions about your care.
How To Book
Booking your first appointment is straightforward. Here’s everything you need to know before you begin.
New Clients
You can book directly through our online booking system — no referral required to get started. Simply choose a psychologist, select a time that works for you, and confirm your appointment.
If you’d prefer to talk to someone first, you’re welcome to call us on 1800 952 916 or email admin@moodandmind.com.au — we’re happy to answer any questions before you commit to anything.
Do I Need A GP Referral?
No — you can self-refer. You’re welcome to book privately without seeing your GP first.
However, if you’d like to access the Medicare rebate, you’ll need a Mental Health Treatment Plan (MHTP) from your GP before your first session. This entitles you to up to 10 rebated psychology sessions per calendar year.
Medicare rebate: $145.25 per session (clinical psychologist rate) and $98.95 per session (generalist psychologist rate)
Gap payment: varies depending on your clinician — see our Fees & Rebates page for full details.
If you’re unsure whether a referral is right for you, call us and we’ll help you work it out — no obligation.
What to Expect After You Book
1. Confirmation
You’ll receive a booking confirmation by text and email shortly after you book. This will include your appointment details, our address and the name of the psychologist.
2. New Client Paperwork
Before your first session, we’ll email you a short intake form and our consent documentation to complete online. This helps us make the most of your first appointment together.
3. Your First Session
Your first appointment is a chance for us to understand what’s brought you here, what matters to you, and what you’re hoping for from therapy. There’s no pressure to have everything figured out before you arrive — we’ll meet you where you are.
4. Finding the Right Fit
If at any point you feel uncertain about whether your psychologist is the right match for you, please tell us. We take the therapeutic relationship seriously and will always work with you to ensure you feel comfortable and well-supported.
Funding Options
| Funding Type | Details |
|---|---|
| Medicare (MHTP) | $99 – $145.25 rebate per session. Requires GP referral. Up to 10 sessions/year. |
| DVA / Open Arms | Fully covered. We accept DVA referrals for veterans and families. |
| Emergency Services Employees & Family | Funded therapy through Fortem. Please get in touch to discuss. |
| WorkCover & TAC | Accepted. We liaise directly with your insurer. |
| Private / No Referral | $270–$290 per session. No GP referral required. |
| NDIS | Self and plan-managed participants welcome. |
| Concession | Available on enquiry — please contact us to discuss. |
Where Are We?
In-person:
37 Queens Ave, Hawthorn VIC 3122
Convenient to Hawthorn, Kew, Richmond, Abbotsford, Camberwell, South Yarra, Toorak, and surrounds. Street parking available.
Telehealth:
Secure online sessions available across Victoria and Australia — from your home, office, or wherever works best for you.
Still Have Questions?
We get it — starting therapy raises a lot of questions.
Take a look at our FAQs, or reach out directly. We’re a small team and we actually respond.
Appointments usually available within one week.